1. If You Do Not Know Your Password and Have Not Set Up Microsoft Authenticator
Use our legacy password reset system using the "Forgot Password" option.
- Note: Password changes through this system may take up to 5-10 minutes to synchronize across college systems.
Legacy Portal Guard Password Reset
Once you can sign in to RaiderNet, complete your Microsoft Authenticator setup.
After Microsoft Authenticator is configured, you will be able to use Microsoft's Self-Service Password Reset process for future password changes.
2. If You Do Not Know Your Password and Have Already Set Up Microsoft Authenticator
You will be able to use Microsoft's Self-Service Password Reset process for password changes.
If this method does not work for you, use option 1 above.
3. If You Know Your Password but Cannot Sign In to Set Up Microsoft Authenticator
Sign in to RaiderNet using your current credentials.
Complete your Microsoft Authenticator setup.
After Microsoft Authenticator is configured, you will be able to use Microsoft's Self-Service Password Reset process for future password changes.
If this method does not work for you:
- First, try opening an incognito/private browser window and then try Option 3 again.
- If that still doesn't work, use option 1 above.
If you continue to experience issues after following these instructions, please contact IT Support.
IT Support
Ticket: services.nwfsc.edu
Email: support@nwfsc.edu
Phone: (850) 729-5396